Welcome to Mystery Enterprises! These Terms of Service (“Terms”) govern your use of our mystery-themed games and related services, including websites, mobile applications, and digital content (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, please do not access or use the Services.
1. Overview
Mystery Enterprises (“we”, “us”, or “our”) creates interactive mystery games that may be played online, through apps, or via other supported platforms. These games may include episodic content, puzzle challenges, and narrative-driven quests.
2. Eligibility
You must be at least 13 years old to access or use the Services. If you are under 18 (or under the age of majority in your jurisdiction), you must have the permission of a parent or legal guardian.
By using the Services, you represent and warrant that:
- You meet the eligibility requirements,
- Any registration information you submit is accurate and truthful,
- You will maintain the accuracy of such information.
3. User Accounts
To access certain features, such as game progress tracking or premium content, you may be required to create a user account.
You agree to:
- Maintain the confidentiality of your login credentials,
- Be responsible for all activities that occur under your account,
- Notify us immediately if you suspect unauthorized access.
We reserve the right to suspend or delete accounts that violate these Terms.
4. License & Acceptable Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial entertainment purposes.
You agree not to:
- Reverse-engineer, decompile, disassemble, or otherwise attempt to discover source code,
- Copy, modify, distribute, or create derivative works,
- Use bots, cheats, or automated systems to play the game,
- Interfere with the gameplay of others or our servers,
- Exploit bugs or unintended features for unfair advantage.
5. Game Content and Virtual Items
The Services may include:
- Episodic story content,
- Puzzles or challenges,
- Virtual items, achievements, or currencies.
You acknowledge and agree that:
- All game content and virtual items remain our property,
- Virtual items have no monetary value and may not be redeemed for cash,
- We may add, remove, or modify content or virtual items at any time,
- Purchases of virtual goods are final and non-refundable, except as required by applicable law.
6. Purchases
If you purchase in-game content:
- Prices will be clearly stated and charged via your chosen payment method,
- Taxes or fees may apply based on your location.
7. Intellectual Property
All intellectual property rights in the Services—including text, artwork, logos, puzzles, sound, and game mechanics—are owned by Mystery Enterprises or its licensors.
You may not use our name, branding, or assets without prior written consent.
8. Community Guidelines
If the game includes social features (forums, chats, leaderboards), you agree to:
- Treat others respectfully,
- Not share false, offensive, or harmful content,
- Not impersonate other users or Mystery Enterprises personnel.
We reserve the right to remove content and restrict access if users violate these standards.
9. User Feedback
If you submit comments, ideas, or suggestions, you agree that:
- We may use your feedback without restriction or compensation,
- You waive any rights to ownership or royalties on such contributions.
10. Service Availability and Updates
We may:
- Modify, update, or discontinue parts of the Services at any time,
- Perform maintenance that may result in temporary downtime,
- Push updates or patches to improve gameplay and security.
You agree that we are not liable for any loss of data, progress, or access during maintenance or updates.
11. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind. We do not guarantee:
- That the Services will be error-free or uninterrupted,
- That bugs or gameplay issues will be resolved,
- The accuracy or completeness of content provided.
To the maximum extent permitted by law, we disclaim all warranties, express or implied.
12. Limitation of Liability
To the extent permitted by law, Mystery Enterprises and its affiliates shall not be liable for:
- Indirect, incidental, special, or consequential damages,
- Loss of data, progress, or virtual items,
- Claims arising from unauthorized access to your account.
Our total liability for any claims related to the Services shall not exceed the amount you paid (if any) for use of the Services in the 6 months prior to the claim.
13. Termination
We may suspend or terminate your access to the Services:
- If you violate these Terms or applicable laws,
- If we decide to discontinue the Services.
You may terminate your account at any time via your settings or by contacting support.
Upon termination:
- Your right to use the Services ends,
- You may lose access to virtual items, saved progress, or user content.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state of California without regard to its conflict of laws principles.
Dispute Resolution:
Any dispute shall first be attempted to be resolved informally by contacting us. If unresolved, the dispute will be subject to binding arbitration in Contra Costa County, California, USA unless otherwise prohibited by law.
15. Changes to These Terms
We may update these Terms from time to time. If we make significant changes, we will notify you via email or in-app notice. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
16. Contact Information
If you have questions about these Terms or our Services, contact us:
Mystery Enterprises
Effective Date: September 1, 2025
