Data Protection & Privacy Notice
Effective Date: January 1, 2026
This Privacy Policy describes how Mystery Enterprises, LLC (“Mystery Enterprises,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access or use our websites, digital games, applications, and related services (collectively, the “Services”). We comply with applicable U.S. federal privacy requirements and California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
This Privacy Policy is designed to reflect Mystery Enterprises’ limited-data, purpose-bound operating model and its commitment to minimizing the collection, retention, and disclosure of personal information.
This Privacy Policy is incorporated by reference into and governed by our Terms of Service.
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must not use the Services.
1. Relationship to Other Policies
This Privacy Policy should be read together with the following policies, which collectively govern your relationship with Mystery Enterprises:
In the event of any conflict, the Terms of Service control to the maximum extent permitted by law.
2. Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors to our websites
- Purchasers and players of our digital games, including those accessed through Automated Murder Mystery Games™
- Users who create accounts or participate in gameplay
- Individuals who contact us for customer support
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from the Services, including third-party merchandise fulfillment or payment providers.
3. Information We Collect and Why We Collect It
Mystery Enterprises collects only the personal information reasonably necessary to operate, secure, and support its automated interactive digital game services. These services are delivered through a proprietary, automated, host-free gameplay platform designed for interactive group participation. We do not collect personal information for behavioral advertising or cross-context profiling. Additional details regarding platform functionality and automation are described in our Terms of Service.
A. Personal Information You Provide
Names and Email Addresses
Collected to:
- Create and manage user access to purchased games
- Identify participants within active game sessions
- Deliver access credentials and transactional communications
- Provide customer support
- Enforce access limits tied to purchase periods
Player-Uploaded Photographs
Collected solely to support host-free gameplay. Photographs are used only:
- To display player identities on in-game character screens
- To support visual identification during in-game voting
Photographs are displayed only within the active game environment, are not made public, and are not used for marketing, advertising, biometric analysis, facial recognition, or profiling.
Customer Support Communications
Collected to:
- Respond to inquiries
- Provide technical assistance
- Maintain records related to service quality and dispute resolution
B. Information Collected Automatically (Usage and Technical Data)
We collect limited technical and usage data automatically to:
- Operate and secure the Services
- Detect abuse, fraud, or unauthorized access
- Diagnose technical issues and improve performance
- Understand aggregate platform usage
This data may include IP address, browser type, device identifiers, pages visited, session duration, and referring URLs. Such data is analyzed in aggregated or anonymized form and is not used to identify individual players personally.
C. Cookies and Analytics Data
We use cookies and analytics technologies, including Google Analytics, to:
- Maintain session continuity and authentication
- Preserve user preferences during gameplay
- Measure platform usage trends
- Improve reliability, security, and usability
Analytics data does not alter gameplay outcomes or player roles and is used solely for operational improvement.
4. Cookies and Tracking Technologies
Mystery Enterprises uses cookies and similar tracking technologies to support the operation, security, and performance of its interactive digital game services delivered through a web-based platform. These technologies help ensure that our automated interactive games function reliably and consistently for users.
Cookies, web beacons, tags, scripts, and similar technologies are used to:
- Authenticate users and maintain active sessions
- Preserve preferences and settings during gameplay
- Support secure access to purchased content
- Monitor system performance and detect technical issues
- Analyze aggregated usage trends related to our automated interactive games
Because our games are designed for host-free gameplay, certain cookies are necessary to ensure that gameplay flow, voting functions, and player interactions operate correctly without manual facilitation. These operational cookies support the automated flow, voting mechanics, and player synchronization required for Automated Murder Mystery Games™. Mystery Enterprises does not use cookies for targeted advertising, cross-site tracking, or third-party marketing purposes.
Google Analytics
We use Google Analytics to collect aggregated and anonymized information about how visitors interact with our web-based platform, including pages viewed, session duration, referral sources, and general usage patterns. This data allows us to evaluate and improve the performance, reliability, and usability of our interactive digital game services.
Google Analytics does not provide Mystery Enterprises with personally identifying information about individual users, and we do not combine analytics data with user account data for profiling or advertising purposes. Data is processed in accordance with applicable U.S. federal and California state privacy laws.
Types of Cookies We Use
Essential Cookies (Session-Based)
Required to operate core site functionality, authenticate users, and provide access to purchased game content.
Functionality Cookies (Persistent)
Used to remember user preferences and settings to improve consistency across sessions.
Consent and Notice Cookies (Persistent)
Used to record acknowledgment of cookie usage and related notices.
User Choices
You may manage cookies through your browser settings, including refusing or deleting cookies. Please note that disabling certain cookies may affect access to features of our automated interactive games or limit functionality of the Services.
Important: We do not share cookies or tracking data publicly. All information collected, including through Google Analytics, is used solely to operate the Services and improve your experience, in accordance with applicable laws, including U.S. federal and California state privacy regulations.
For additional context, see our Terms of Service regarding platform dependency and service availability.
5. How We Use Personal Information
We use personal information to:
- Provide and operate the Services
- Enable gameplay features and player identification
- Manage accounts and access periods
- Process transactions and customer support requests
- Monitor performance, security, and abuse prevention
- Comply with legal obligations and enforce our policies
We do not use personal information for secondary purposes unrelated to gameplay or platform operation without additional notice or legally required consent.
6. Photo Consent and Player Responsibility
Before uploading any photograph, users must affirm that they have permission from every individual shown.
Uploading photographs without proper consent may violate our Terms of Service and may result in suspension or termination of access.
7. Automation, Game Logic, and AI Data Practices
Mystery Enterprises uses internal, rules-based automation to operate and deliver its interactive digital game services, including host-free gameplay experiences.
Automated Gameplay Processing
Player inputs and in-game actions are processed through proprietary automation and game logic to:
- Advance narratives
- Calculate voting and outcomes
- Maintain consistent gameplay without human hosts
Automated gameplay processing does not constitute automated decision-making with legal or similarly significant effects as defined under applicable privacy laws.
No Third-Party AI Model Training
Mystery Enterprises does not sell, license, or disclose personal information to third-party artificial intelligence providers, large language model (LLM) developers, or machine-learning platforms for the purpose of training external models.
Automated Integrity and Fraud Prevention
Automated systems may be used to:
- Detect cheating or manipulation
- Enforce access limits
- Protect platform security and reliability
No Biometric or Facial Recognition Use
Mystery Enterprises does not use personal information, including uploaded photographs, for facial recognition, biometric identification, or biometric profiling. Photographs are not analyzed or processed to train AI or ML systems.
8. Disclosure of Personal Information
We may disclose personal information only in the following circumstances:
- Service Providers: Vendors supporting hosting, analytics, customer support, or payments
- Legal Compliance: When required by law or lawful request
- Business Transfers: In connection with a merger, acquisition, or asset sale
- Policy Enforcement: To enforce our policies or protect rights, safety, and property
We do not sell personal information as defined by the CCPA or CPRA.
9. Third-Party Services and Merchandise Sales
Our Services may link to third-party websites that sell and fulfill branded merchandise. These third parties:
- Process payments independently
- Ship products directly to purchasers
- Maintain their own privacy practices
Mystery Enterprises is not responsible for the privacy practices or data handling of third-party websites. Please review their policies before providing personal information.
10. Data Retention
Personal information is retained only as long as reasonably necessary for service delivery, enforcement, dispute resolution, and legal compliance.
Data is periodically reviewed for minimization and deletion where no longer required.
11. Your Privacy Rights (California and U.S.)
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we collect about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information, subject to legal and operational exceptions
- Opt out of certain data uses or disclosures, where applicable under law
Requests to exercise these rights may be submitted to:
customerservice@mysteryenterprises.com
We will verify and respond to valid requests in accordance with applicable U.S. federal and California state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
12. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
13. Children’s Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by other reasonable means. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.
15. Contact Information
If you have questions about this Privacy Policy or our data practices, contact:
Mystery Enterprises, LLC
Email: customerservice@mysteryenterprises.com
